Customer Testimonials

{Came out to me within a few days and managed to fix my broken washing machine.{
5
Jodie I
{Excellent service; all sorted quickly and efficiently. Definitely recommend!!{
5
Mark J
{Great fast service and has been the same for a good few years.{
5
Barry S
{I was really impressed how quickly they ordered the spare part and repaired my Microwave Combi Oven door. Also I appreciate how Paul went out of his way to discuss and reassure me over my query.{
5
Stephen P
{I wanted to say how pleased and satisfied  I am with the recent installation of the Miele Larder fridge. Everything was handled in the most professional way from the initial enquiry to the delivery and installation yesterday. You certainly go the extra mile. I shall certainly be using your company in the future in the unfortunate event of a breakdown or new purchase, thank you.{
5
Maureen W
{You are fab!{
5
Liz G
{Very quick service, the engineer came the day after I contacted them. Machine fixed at a fair price. I did require another visit the next day, but  there was no charge. As I'm a nurse with uniforms to wash, it was vital to get my machine back in use. Can't fault their service. Thanks.{
5
Jo M
{A superb, reliable, fairly priced, family run business who go out of their way to help, even coming out throughout all of the coronovirus pandemic!{
5
Ben B
{Thank you, thank you Louise, Paul, Ben and Brad!!! 29 June 2020 I phoned to ask if someone would please visit to take a look at my dishwasher that has not been used since March . Paul visited the next day and all sorted!! I asked him if Power Point would also have a look at my oven door seal which had snapped in March. I have been waiting for a large Gloucester electrical store to reply to my emails about the snapped door seal since March but they did not respond in 4 months. Paul said he would order a new oven door seal that had snapped and I could easily fit it. It arrived within a couple of days and 10 seconds later it was on. However the oven, unknown to me at the time, needed a new thermostat as well. Not only did Ben reply to my phone call out of hours, Brad was round and had sorted it all out in 2 working days! Hurrah for Power Point! Your excellent customer contact, efficient and reasonable home visit charges make you Number 1 for kitchen repairs and customer service!! I will recommend you to anyone in need of your help in future! Thank you all of you!!{
5
Louise
{Power Point came out yesterday in order to fix our Fridge Freezer and Dishwasher. Responded to our call for service on the same day and arrived promptly. Fixed both appliances within 1 hour. Appropriate distancing and hygiene used. Very pleased with the service, happily recommended.{
5
Lloyd W
{Thank you so much for fixing our washing machine! So grateful.{
5
Sarah J
{Brilliant company, came up to repair our dishwasher and a very old fridge did both with an estimated price and a very polite repair man, would and have already recommended them to others.{
5
Roger S
{Fantastic service. My oven broke on Christmas Eve and everywhere was booked. They went an extra mile to help me and save Christmas. Highly recommended.{
5
Jan B
{Thank you to Paul and Louise for a very helpful and efficient service. I have been using Power Point for over 25 years. When any of my kitchen appliances go wrong, I always call Power Point. They have always come to my rescue.{
5
Lindsey M
{I cannot recommend Power Point highly enough. We rang to ask if they could remove an integrated washing machine and replace with a freestanding one. It was a last-minute request and they managed to come out, even on their day off. Brilliant service, very efficient, really friendly and did a fantastic job. Would definitely use them again.{
5
Karen M
{Lovely family run business. The team at PowerPoint really know their stuff when it comes to anything appliance related. We have been using PowerPoint for many years now and they have always provided a fast & efficient service. Would highly recommend them to anyone!{
5
Aiden B
{Five star service!{
5
Mike A
{Dishwasher broke down over Christmas. Left message and they got back to me while they were still on their holiday break to tell me that they would visit on their first day back! Problem immediately sorted. What more can I say, incredible service. Truly Gloucester's best kept secret.{
5
David G
{Top class professional service. Would highly recommend.{
5
Sarah W
{We have been lucky enough to have used your company on several occasions and wanted to just say thank you to you and Paul for all your help, your efficiency and rapid response to all issues that we have given you. You go above & beyond that of many other appliance companies and we would happily recommend you to our landlords, tenants & other agencies.{
5
Kate S
{Fast efficient and pleasant - what more can one ask?{
5
CM Brearley
{For over ten years I have been using Power Point. They have always provided me with a fantastic, cheerful yet professional, great value for money service.  I just wouldn't use anyone else for buying or repairing my appliances - they are wonderful.{
5
Mrs H Ashley
{We were extremely pleased by the efficient service provided and would recommend the cheerful engineers. Thanks again.{
5
Tony M
{We used Power Point in 2010 and had to call them again for another appliance this week. The service was prompt, efficient and the problem was solved quickly. We would recommend them to anyone.{
5
M Chappell
{Prompt response, charming engineer, repair done quickly - why ring anyone else?{
5
Mary A
{Very good guidance regarding appliance requirements and operation with speedy delivery and very helpful suggestions when using the appliance. We have relied on Power Point for many years and always received excellent service.{
5
Martin C
{We were very impressed with the quick and efficient manner in which our cooker repair was carried out.{
5
Della H
{Most efficient service. The lady on the phone was most helpful and kept us informed of what was happening. The job was carried out at the time stated in a most business-like way and the prices was very fair. We would definitely use Power Point again in the future.{
5
G Macey
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What an excellent service! I'm used to being let down by tradesmen, so I was amazed when Paul turned up on time, was cheerful, friendly and got my washing machine fixed promptly and very affordably. Can totally recommend this company to others - wish there were more like them!!

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5
Kate E
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We as a family have used Power Point for many years and have always been very satisfied with their quick and efficient service.

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5
Mrs M Taylor
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Thank you for sorting my extractor fan out. I would just like to say I was pleased with your visit. It's a change to have a workman as pleasant as you. Keep up the day job and good luck with your business. You are on my "good boy list"!! Take care ...

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5
D Hughes
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We have used Power Point for over 15 years. We have always found them to give a prompt, polite and efficient service. They give appointment times to suit the customer, arrive on time, work quietly and carefully and leave your property as they found it!! All packaging is taken away - AND prices are fair. I wouldn't hesitate to recommend them.

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5
Pete W
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Just wanted to say many thanks for your very swift and professional service. Your Gentleman turned up on time, very well presented and polite. The job was explained to me and completed in no time at all. Exceptional service.

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5
Jerry W
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Very good customer service. Asked for a time slot online and received a telephone confirming the time slot a few minutes later. Paul turned up during the allotted time and was very efficient. Although unable to fix the problem there and then he was able to diagnosis the problem (not a good result!) and when phoning the office later they were very helpful with subsequent questions. Will definitely use them again for other problems.

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5
Melissa P
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Excellent service. Came on time, did a good job. Very pleasant workmen. Will recommend to others. Many thanks.

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5
Jennifer C
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Fast reliable service, always react quickly in an emergency.

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5
Tessa B
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Great service from Power point. I would always recommend them.

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5
Sally M
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Power Point staff helped us with a quick call out time & replacement of washing machine. Staff very efficient & friendly service.

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5
Julie D
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I would recommend Power Point for appliance repairs. I have found from using them a number of times, that they can be relied on and are reasonable.

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5
Mrs Hatton
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I would recommend Power Point for appliance repairs. I have found from using them a number of times, that they can be relied on and are reasonable.

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5
Richard H
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I found PowerPoint by searching the Internet. From the first contact they were very friendly and helpful. I subsequently engaged them to carry out a repair to my cooker which was carried out to the highest standard. Power Point provide a first class service and I would highly recommend them to anyone.

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5
Reuben W
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First rate service at a reasonable price. Saved my tumble drier from almost certain death. And my pocket from having to buy a new one. Thoroughly recommended.

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5
Ken G
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Quick response and reassuring attention to the problem. Many thanks.

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5
Irene J
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I've used Power Point a few times and we have always received excellent service. I would recommend them to anyone with an appliance problem.

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5
Frank D
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Prompt attendance, effective repair, reasonable charge.  Will certainly be using Power Point again!

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5
Elaine S
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I was recommended Power Point by Belvoir Letting. I am a private landlady who does not live in Gloucestershire. I aim to provide a first class service to my tenants. The team at Power Point were professional and efficient from my initial call to the team, to Paul, the engineer calling round and then a replacement machine being sourced, ordered and installed - all in a few days. I have one happy tenant which makes me very happy too!

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5
Karen
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I had a terrific service from Power Point. Fast, friendly and efficient. Perfect!

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5
Kay R
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I would recommend Power Point without hesitation. For several years they have given a first class service whether it's repairing an old machine or installing and removing a washing machine.

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5
Mrs A Cox
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Our dishwasher would not heat - Paul at Power Point came out and replaced a faulty wire in the door. Saved the cost of a new dishwasher. Very pleased with the service given - always friendly and efficient.

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5
Barry R
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Paul has been our preferred domestic appliance repairer for over 30 years. Totally reliable, prices reasonable. In addition, he can order, deliver and install new machines at excellent prices, including disposal of old machine. He has just delivered new washing machine. Hooray!

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5
Sandra P
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Paul arrived at the exact time that we had been told. It was apparent straight away that he knew what he was doing. The defect was established quickly - the part was on the van and was fitted within an hour. Paul was efficient and caring and I will have not hesitation in recommending Power Point.

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5
Robert H
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Very efficient, prompt, polite, punctual, smart. The lady on the phone was also very good.

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5
Alan G
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We have been lucky enough to have used your company on several occasions and wanted to just say thank you to you, Paul & Tracy for all your help, your efficiency and rapid response to all issues that we have given you.

You go above & beyond that of many other appliance companies and we would happily recommend you to our landlords, tenants & other agencies.

Many thanks.

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5
Kate M
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Power Point give a reliable, prompt and good service. A reasonable charge and always cheerful and pleasant. I would recommend Power Point to anyone.

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5
June S
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We have been customers of Power Point for a number of years - repairs and new equipment. Our latest visit from Power Point was a repair to a washing machine - as always, very high standard of customer care.

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5
Hawkins
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Brilliant service from booking appointment until paying the bill. In fact the really best service I have ever received.

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5
Eunice E
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Really friendly, explained what was going on and very efficient. Would highly recommend.

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5
Tom P
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Quick to respond and quick to fix. Top marks! Thanks, Paul.

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5
Carol G
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Fantastic service, repaired and fixed on the spot. Would highly recommend.

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5
Liz S
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We always use Power Point for all of our washing machine/dishwasher needs, they are always friendly and so helpful! Would highly recommend to everyone!

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5
Melanie S
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Fantastic service - prompt, reasonable and fixed in 20 minutes. Couldn't ask for more!

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5
Catherine W
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We have been dealing with Power Point for a number of years and have always found their service to be second to none. Reasonable charges, exceptional administration back up and highly effective and efficient engineer support. I would have no hesitation in recommending their service.

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5
Nicola T
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Excellent service. Engineer arrived shortly after 9am, before I had chance to call to see what slot we had been allocated, morning or afternoon. New washing machine required. At 10.30 new appliance in situ. Couldn't have asked for better service.

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5
Linda W
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We couldn't have asked for a quicker and friendly service. Very impressed.

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5
Roy W
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Great service, very professional, clean and tidy job. All fixed in one visit as had parts with him, which were reasonably priced. What a relief. Thank you.

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5
Sarah H
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Yes I would recommend Power Point! They came to the house at the time we arranged and worked efficiently.

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5
Rea M
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Absolutely amazing service both at time of purchase and after care when there was a complaint to the supplier. All was happily resolved thanks to the endeavours of Louise - I had given up on any resolution with the supplier. Well done and thank you very much, Louise!

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5
Elaine M
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As a busy letting agent with a number of managed properties, time is always of the essence!  As the Property Manager, it is my responsibility to organise all maintenance works – this can be a real handful at times, and I have to rely on my team of contractors to sort out maintenance issues quickly and efficiently, whilst ensuring that our landlords get good value for money.  We have been using Power Point for a few months now and I can think of only one word to some up their service – Faultless! They are quick to react to works orders – the work is scheduled in with the tenants straight away, and repairs are always carried out quickly and efficiently.  Power Points repair charges are fair, and they get hold of new appliances at very competitive rates! In a nutshell – Paul and the team at Power Point make my job so much easier – a massive thank you for the exemplary service.

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5
Jon C
Property Manager,
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As a letting agent with a large portfolio of properties, we have used Power Point now for over 10 years, which only speaks volume of the top service they provide. The whole team are always on hand for all domestic appliance repairs and replacements. They are efficient, reliable, friendly and trustworthy - if you want a job done at a very competitive price, they are the team to contact.

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5
Jemma W
Director,
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We have worked with Power Point for over 7 years. As a large local letting agency our reputation relies heavily on the suppliers we use. Power Point have always provided us and our clients with efficient and reliable service. It is great to work with a company that I know we can fully rely on from start to finish.

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5
James B MNAEA MARLA
Director,
{Excellent Service! I would recommend Power Point to anyone looking for cost effective repairs, expert advice and a friendly, fast and reliable service. They are invaluable to our business needs.{
5
Dawn C
Senior Property Manager,
{As a lettings agency, we use Power Point for our electrical appliance problems, they provide a high quality prompt and friendly service. If a repair is not viable they provide quotes for replacement appliances which are always good value. An efficient and professional service all round.{
5
Jane M
Senior Property Manager,
{Always brilliantly professional with really lovely staff on admin and engineering.{
5
Nic Kimberley Mitchell
Senior Property Manager,
{A brief message and thank you for your continued support and diligent reliable service over the last few years. We would strongly recommend your services to anyone in need of white good repair/replacement and speak from experience having used your services regularly for several years now.{
5
Richard S
Director,
{I can confirm that PowerPoint have completed the job fully and the new fridge is working well. As a point of feedback on your supplier I should say PowerPoint are extremely friendly, professional, reliable and efficient.  The work was done quickly with the engineer explaining what he was doing.  He tidied up all the packaging and got the new fridge in and the old fridge out of a difficult entrance without making a mark.  Please pass on my thanks.{
5
Bethany D
Property Manager, Countrywide Tenant